Question 1

What is Northwest Limousine Services?

Accepted Answer

Northwest Limousine is a well-known private limo service with a long list of trusted and satisfied customers from all over the States. Northwest is dedicated to providing exceptional and luxurious car services, whether it's for a corporate conference, airport travel, wedding transport, or door-to-door service.  Our professional chauffeurs and dispatch team are at your disposal to ensure your safety, pleasure, and comfort.

Question 2

What kind of fleet range do Northwest Limousine Services offer?

Accepted Answer

We have a wide-ranged limo fleet to fulfill your luxury needs, be it a black luxury sedan, SUV, or stretch limo. We are offering one-of-a-kind masterpieces of Chrysler, Ford, Lincoln, Cadillac, Chevrolet, and much more. All our vehicles are well-maintained and have luxury features like leather recliner seats and complimentary services We have categorized our fleet the following 8 types: Luxury Sedans Premium Luxury Sedan SUVs Van – 11 or 14 Passengers Stretch Limo – 6-8 Passengers Stretch Limo – 10 Passengers Mini Coach Bus - 24 to 36 Passengers Coach Bus - 56 Passengers For further details, please contact our customer care or have a call at (855) 325-0777.

Question 3

​In which States Northwest Limousine Services is providing the limo fleet car services?

Accepted Answer

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Question 4

What are the complimentary amenities Northwest Limousine Services is offering to its customers?

Accepted Answer

Northwest's top priority is to provide the utmost luxurious ride to its customers, we are offering complimentary amenities to all our customers, including corporate clients, airport pick-ups and drop-offs, wedding transports, etc. Our complimentary services include: Bottled Water Fresh Packaged Mints Daily Newspaper Weekly Magazines 24-hours Wi-Fi Service Other amenities that can be arranged on advanced bookings include: Baby Car Seat Harness Coffee On Demand

Question 5

Do you provide baby/child car seat harnesses for all vehicles?

Accepted Answer

Yes, Northwest Limousine Service provides all types of baby/child car seat harnesses. You can book it in advance, we are offering front facing and back facing: Infant Seats Toddler Seats Booster Seats

Question 6

At the airport, where do I find my driver?"

Accepted Answer

Our chauffeurs are professionally trained and experienced in pick-up services from airports, you will easily find our driver at the place you specified at the time of reservation. We are offering two types of pick-up services for airport travel: Meet and Greet Service Our chauffeurs can meet you at the terminal with a name sign, which will be convenient for you to identify him. You can meet our chauffeur inside the terminal, outside the customs-for international flights You can meet our chauffeurs outside the terminal-for domestic flights Express Airport Pick-up  For airports with no parking slots, our chauffeur can meet you at the curbside. For further convenience, you can inform us about your location, terminal, and door number. Or you can ask for a customized name sign for the reserved car, which will make it easier for you to identify your ride.

Question 7

What should I do if I don’t find my ride?

Accepted Answer

You can inform Northwest Customer Care by contacting on (855) 325-0777, our dispatch team is always in contact with our chauffeurs and monitoring your ride 24/7 to assist the chauffeurs about the best route to take and to ensure all the luxury comforts are provided to each of our customers.

Question 8

Is Northwest Limousine Service available during major holidays?

Accepted Answer

Yes, we are actively operating 24 hours a day, 7 days a week, and 365 days a year. You can rely on us with every type of ground travel car service.

Question 9

What are the cancelation policy and cancelation charges?

Accepted Answer

The cancelation of a booked reservation should ideally be before the last 24 hours, but Northwest Limousine Service is flexible with our loyal customers. We charge 50% of the cancelation fee if the reservation is canceled within the last 6 to 8 hours, depending on the circumstances. The best method would be to inquire about it from our customer care and by calling us at (855)-325-0777 or E-mail us at info@northwestlimony.com

Question 10

How many days prior to my trip should I make reservations?

Accepted Answer

We can book a reservation within 1 to 2 days for luxury sedans, premium luxury sedans, and SUVs.  On the other hand, we need 7 days prior reservation for Sprinter Vans, Stretch Limos, Mini Bus, and coach bus

Question 11

What types of credit cards do you accept?

Accepted Answer

Northwest Limousine Service is accepting Master Cards, Visa Cards, Discover Cards, Debit Cards, American Express, and Diners Club Cards.

Question 12

Can I make a reservation without any credit card?

Accepted Answer

No, Northwest Limousine Service cannot make a reservation without any credit card as we are going above and beyond to create the most luxurious and memorable car service experience for you.

Question 13

Will I be charged the exact amount as mentioned in the quote?

Accepted Answer

Yes, the charges will be exactly as mentioned unless you take a stop of 15 minutes on your route, an extra $25 will be charged. For re-routing for 15 minutes, Northwest will charge an extra $35. For further time, hourly charges will be applied as per your chosen vehicle.

Question 14

What is your standard gratuity and when should I pay it?

Accepted Answer

We are charging 20% standard gratuity, which is included in our final quote. Our customer does not have to stress about any payment to our chauffeurs. Northwest has already got it covered for you.

Question 15

Will I receive a digital receipt or your driver will give a receipt in person?

Accepted Answer

Only digital receipts will be generated after the completion of the transaction, it will be sent to you via Email within 2 days.

Question 16

Which cars are available for hourly services and how long can I book a car?

Accepted Answer

All of Northwest’s top-notch, luxury quality fleet is available for hourly services. You can book a reservation according to the following details:  Luxury Sedans- Minimum 2 Hours SUVs- Minimum 2 Hours Premium Luxury Sedans- Minimum 4 Hours Sprinter Vans- Minimum 4 Hours Mini Bus- Minimum 4 Hours Coach Bus- Minimum 4 Hours

Question 17

Is there any restroom facility for long/ multi-day tours?

Accepted Answer

Yes, Northwest Limousine Service is offering a restroom facility in our 56 Passenger Coach Bus for long/ multi-day travels. Not only that, but we are also providing a surround sound system with a fiber optic panel and flat TV screens with DVD connectivity. A 24-hours Wi-Fi service, tinted windows, and luxury recliner seats can cater to the maximum comfort with Northwest Limousine Services.

Question 18

Do you provide car services for heliports or private-jet pick-ups?

Accepted Answer

Yes, we are offering all exclusive corporate pick-ups and drop-offs to all the major heliports and private-jet pickups. Northwest Limousine Services has a wide-ranged fleet to cater to every type of customer with utmost luxurious comfort.

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